Lead Front Desk Receptionist

PT Harapan Permata · 📍 Parepare · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 10.000.000 – Rp 20.000.000 per month
PT Harapan Permata is seeking a dynamic and professional Lead Front Desk Receptionist to join our team in Parepare. This role is crucial for maintaining a welcoming and efficient front desk operation. The ideal candidate will have excellent communication skills, a friendly demeanor, and the ability to handle various tasks with a smile. If you are passionate about providing excellent customer service and are looking for a challenging and rewarding role, we invite you to apply.

📋 Tanggung Jawab Pekerjaan

Greet and assist guests upon arrival and departure.,Answer and direct inquiries about the hotel's services and facilities.,Manage front desk operations, including check-in and check-out procedures.,Coordinate with housekeeping, maintenance, and other departments to ensure smooth operations.,Handle guest complaints and resolve issues promptly and professionally.,Maintain accurate and up-to-date guest records.,Lead and train junior front desk staff.,Ensure the front desk area is clean and organized at all times.

🎓 Kualifikasi & Syarat

Minimum of 2 years of experience in a front desk or receptionist role.,Proven ability to provide excellent customer service.,Strong communication and interpersonal skills.,Proficiency in using office software and hotel management systems.,Familiarity with local laws and regulations related to hospitality.,Ability to work well under pressure and meet deadlines.,Friendly and approachable demeanor.,High school diploma or equivalent.

🛠️ Keahlian

Multilingual skills (Englishlocal language) is a plus.Basic computer skills.Problem-solving skills.Time management skills.
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