E-Commerce Supervisor

PT UMAX HUB INDONESIA is looking for an experienced E-Commerce Supervisor to join our team. In this role, you will be responsible for overseeing our online sales and customer service operations, ensuring that our customers have a seamless shopping experience.

We are a fast-growing company with a strong commitment to customer satisfaction and innovation. If you are passionate about e-commerce and have a proven track record in managing online sales and customer service, we would love to hear from you.

This is a full-time position based in Jakarta Barat, Jakarta Raya. The salary range for this role is Rp 8.000.000 – Rp 12.000.000 per month, depending on experience and qualifications.

📋 Tanggung Jawab Pekerjaan

Tanggung Jawab:

• Overseeing online sales and customer service operations
• Managing and mentoring the e-commerce team
• Ensuring customer satisfaction and resolving any issues promptly
• Analyzing sales data and identifying opportunities for growth
• Developing and implementing e-commerce strategies to increase sales and revenue
• Collaborating with other departments to ensure seamless integration of online and offline operations
• Staying up-to-date with industry trends and best practices in e-commerce
• Representing the company at industry events and conferences

🎓 Kualifikasi & Syarat

Kualifikasi:

• Bachelor's degree in Business, Marketing, or related field
• Minimum 3 years of experience in e-commerce or online sales
• Proven track record in managing online sales and customer service
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Familiarity with e-commerce platforms and tools
• Ability to work well under pressure and meet deadlines
• Fluency in English and Bahasa Indonesia

🛠️ Keahlian

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